The customer is required to provide all original sales receipts and original packaging in order to accept a return or exchange.

Cannabis Returns and Exchanges

1. Consumable Marijuana & CBD products may be exchanged within 72 hours of the original purchase date.

2. Product(s) must meet one of the minimum requirements below:

• Product is unused

• Product is unopened

  • If a product is opened, the customer must demonstrate there is mold or debris in the product.

• Product accompanying the original receipt

• The Cartridge or Disposable Vape is defective

  • Cartridge or disposable must contain more than 50% of the product to be eligible for an exchange.

  • Bad Taste or undesirable high are not eligible reasons for exchange.

Paraphernalia Returns and Exchanges

Paraphernalia  may be returned if it is:

• Unused;

• In the original packaging; and

• Within 72 hours of the purchase date.

Devices which were not used for its intended purpose are not eligible for returns or exchanges.

Batteries may be returned or exchanged within 30 days of the purchase date if it meets the minimum requirements below:

• The battery is in its original packaging; and

• The battery is verified to be defective

All marijuana exchanges that do not satisfy the necessary requirements outlined above must be approved by a Manager.